Here's Something to Think About

Compared to corporate tech support, AnswerSquad is a remarkable bargain. Microsoft charges $99/incident for online support. Sun Microsystems wants $200/incident for level one support, $1600 per incident for level two. Novell wants $350/incident, and even Apple Computer will hit you up for $169-$349 for AppleCare support. Adobe charges $39/incident for individual product support, or $299/year for Adobe solution experts. Macromedia wants $200/incident and annual support starts at $799.

And the free software world? Red Hat won't even quote a price without your talking to their salespeople and SuSE charges $39/incident (of up to twenty minutes).

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Joining AnswerSquad and becoming a subscriber is the best $49 $25 you'll spend this month on support, professional networking, and technical enlightenment.

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